IMPACT OF INFORMATION AND COMMUNICATIONS TECHNOLOGY ON THE OPERATIONS OF THE NIGERIAN AIRSPACE MANAGEMENT AGENCY IN SOUTHWESTERN NIGERIA
Keywords:ICT, Airspace Management, Technology Impact, Southwestern Nigeria
This study seeks to assess the impact of Information and Communications Technology (ICT) on the operations of the Nigerian Airspace Management Agency (NAMA). The study was conducted in the Southwest geopolitical region of Nigeria, and focused on all the NAMA stations located in all the airports in the region. Primary data were collected through a structured questionnaire, which classified the impact of ICT into two namely; Safety and Communication and economic impact. Fifty (50) members of staff were randomly selected from four departments in the entire three airports, making a total of two hundred (200) participants for the study. Pearson Correlation Statistic results showed that ICT impacts safety and communication operations of NAMA the most, more than the economic operations. The pseudo R2 values (Nagelkerke = 73%) indicate that the use of ICT explains a relatively high proportion of the variation in the operations of Nigerian airspace management. Moreover, the results of the Relative Importance Index (RII) (on a scale of 1 to 5) obtained from the analysis showed that direct and efficient air-ground linkage (4.84); safer environment (4.80); safe and secure data and information (4.76); easy access and transfer of data and information (4.75); more efficient use of the airspace (4.75); better resource utilization (4.75); reduction in the workload of the air traffic controllers (4.73); and reduction of communication errors (4.55) are highest-ranked impacts of ICT on Nigerian airspace operations, while ICT impact is not significantly felt on flight delay reduction (3.93); and reduction of fraud cases (3.76), which were the least-ranked. Thus, the study confirms and recommends the continued investment on ICT in the aviation sector because of its significant impact on the operations of the Nigerian airspace management.